General Manager (GM) - Ardmore Convention Center
Ardmore Tourism Authority Ardmore Tourism Authority Ardmore, OK Ardmore, OK Full-time Full-time $50,000 - $75,000 a year $50,000 - $75,000 a year 12 hours ago 12 hours ago 12 hours ago ARDMORE TOURISM AUTHORITY CONVENTION CENTER GENERAL MANAGER POSITION
Summary:
The General Manager (GM) oversees the operation of the Ardmore Convention Center (ACC) and ensures policies and procedures are followed.
Facilitate meetings, professional development, conventions, and other public and private events.
The GM is responsible for all aspects of facility operations including booking, contract preparation, collecting payments and permits, pre-and post-event inspections, inventory control, final billing, financial reporting, and the use of technology.
This includes promotion and marketing of the convention center, drafting quotes and responding to RFPs and Bid openings, supervision and coordination of assigned staff, oversight of all procedures, and troubleshooting problems.
The GM attends to details to ensure each event operates smoothly and resolves any issues that arise prior to and during the course of the event.
REPORTS TO:
Vice President, Chief Operations Officer; President & CEO NATURE OF POSITION:
Hourly ESSENTIAL DUTIES AND REPSONSIBILITIES:
Meets with prospective and actual Clients regarding all aspects of the Ardmore Convention Center; Provides packets of information as needed.
Checks availability and schedules room utilization as appropriate to reflect set up, event and post-event cleanup Prepares contracts and reviews fees and other documentation requirements with clients Coordinates with clients and collects deposits, insurance certificates, health and/or alcohol permits, signed contracts and payment for charges incurred Meets with clients and conducts pre-event meetings and post-event inspections Assesses any additional costs invoices the client and maintains payments Communicates with the Business Operations Manager regarding facility needs and personnel for general maintenance and booked events Meets with potential caterers and vendors to review facility requirements, completes all training, and gather required documents prior to facility use.
Maintains a current list of local caterers preapproved to use kitchen facilities and who have submitted al required paperwork Helps market and promote the ACC through the use of social media platforms and through the development of appropriate printed materials Serves as the primary contact regarding the facility by actively working with hotels, community organizations, vendors and travel services Develops and maintains the ACC budget, maintains accounts receivable balances, tracks deposits and expenditures and files financial reports as required Provides information to ATA Management for administration to make decisions about ACC operations, including offering recommendations for improvement as needed Skills, Experience, and Education College Degree Excellent communication skills in all aspects:
verbal, written and non-verbal A consistently appropriate, professional appearance and presentation to clients and co-workers Strong computer and financial management knowledge with technical ability and/or aptitude to fully use MS Office suite, Event Guru, social media (Facebook, Twitter, Instagram), iPads, etc.
Ability to:
Work under pressure to meet established milestones and deadlines Coordinate the work of other internal staff and vendors to meet event deadlines Communicate effectively, orally and in writing, with a varied clientele including the general public, educational and business entities, nonprofit organizations, etc.
Interpret and explain convention center usage information in a clear and concise fashion Lift up to 60 pounds; climb ladders to access materials, decorate facility for seasonal promotions, set up equipment such as tables, chairs, etc.
Work flexible hours as needed (often requiring nights and weekends, and possibly holidays) Knowledge of state and local laws and regulations and ACC policies regarding center usage Knowledge of safe work practices, including physical set up of heavy equipment Organizational skills to set priorities, define tasks, schedule and coordinate activities and functions, develop procedures and complete assignments Ability to effectively coordinate and lead the work of others Ability to multi-task and to meet deadlines consistently Human relations skills to establish and maintain cooperative relationships with those contacted in the course of work assignments Oral communication skills to communicate effectively with ACC staff, Clients, and the general public demonstrating tact, diplomacy and sensitivity to individual concerns Written communication skills to prepare clear, concise letters, memos and other written documents with correct grammar, punctuation, and spelling Reading comprehension skills to interpret policies, administrative regulations and programs to accurately explain them to others Operation and use of moderate to complex audio-visual and computer technologies This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the needs of the organization.
For more information visit www.
ardmoredevelopment.
com.
Job Type:
Full-time Pay:
$50,000.
00 - $75,000.
00 per year
Benefits:
Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
Monday to Friday On call Overtime Application Question(s):
Are you able and willing to work evenings and weekends as needed? Do/Will you live within 20 minutes of the Ardmore Convention Center? Education:
Associate (Preferred)
Experience:
Convention Center or Venue Management:
1 year (Required) Hospitality:
2 years (Required) Work Location:
In person Meets with prospective and actual Clients regarding all aspects of the Ardmore Convention Center; Provides packets of information as needed.
Checks availability and schedules room utilization as appropriate to reflect set up, event and post-event cleanup Prepares contracts and reviews fees and other documentation requirements with clients Coordinates with clients and collects deposits, insurance certificates, health and/or alcohol permits, signed contracts and payment for charges incurred Meets with clients and conducts pre-event meetings and post-event inspections Assesses any additional costs invoices the client and maintains payments Communicates with the Business Operations Manager regarding facility needs and personnel for general maintenance and booked events Meets with potential caterers and vendors to review facility requirements, completes all training, and gather required documents prior to facility use.
Maintains a current list of local caterers preapproved to use kitchen facilities and who have submitted al required paperwork Helps market and promote the ACC through the use of social media platforms and through the development of appropriate printed materials Serves as the primary contact regarding the facility by actively working with hotels, community organizations, vendors and travel services Develops and maintains the ACC budget, maintains accounts receivable balances, tracks deposits and expenditures and files financial reports as required Provides information to ATA Management for administration to make decisions about ACC operations, including offering recommendations for improvement as needed College Degree Excellent communication skills in all aspects:
verbal, written and non-verbal A consistently appropriate, professional appearance and presentation to clients and co-workers Strong computer and financial management knowledge with technical ability and/or aptitude to fully use MS Office suite, Event Guru, social media (Facebook, Twitter, Instagram), iPads, etc.
Work under pressure to meet established milestones and deadlines Coordinate the work of other internal staff and vendors to meet event deadlines Communicate effectively, orally and in writing, with a varied clientele including the general public, educational and business entities, nonprofit organizations, etc.
Interpret and explain convention center usage information in a clear and concise fashion Lift up to 60 pounds; climb ladders to access materials, decorate facility for seasonal promotions, set up equipment such as tables, chairs, etc.
Work flexible hours as needed (often requiring nights and weekends, and possibly holidays) Knowledge of state and local laws and regulations and ACC policies regarding center usage Knowledge of safe work practices, including physical set up of heavy equipment Organizational skills to set priorities, define tasks, schedule and coordinate activities and functions, develop procedures and complete assignments Ability to effectively coordinate and lead the work of others Ability to multi-task and to meet deadlines consistently Human relations skills to establish and maintain cooperative relationships with those contacted in the course of work assignments Oral communication skills to communicate effectively with ACC staff, Clients, and the general public demonstrating tact, diplomacy and sensitivity to individual concerns Written communication skills to prepare clear, concise letters, memos and other written documents with correct grammar, punctuation, and spelling Reading comprehension skills to interpret policies, administrative regulations and programs to accurately explain them to others Operation and use of moderate to complex audio-visual and computer technologies Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Monday to Friday On call Overtime Are you able and willing to work evenings and weekends as needed? Do/Will you live within 20 minutes of the Ardmore Convention Center? Associate (Preferred) Convention Center or Venue Management:
1 year (Required) Hospitality:
2 years (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The General Manager (GM) oversees the operation of the Ardmore Convention Center (ACC) and ensures policies and procedures are followed.
Facilitate meetings, professional development, conventions, and other public and private events.
The GM is responsible for all aspects of facility operations including booking, contract preparation, collecting payments and permits, pre-and post-event inspections, inventory control, final billing, financial reporting, and the use of technology.
This includes promotion and marketing of the convention center, drafting quotes and responding to RFPs and Bid openings, supervision and coordination of assigned staff, oversight of all procedures, and troubleshooting problems.
The GM attends to details to ensure each event operates smoothly and resolves any issues that arise prior to and during the course of the event.
REPORTS TO:
Vice President, Chief Operations Officer; President & CEO NATURE OF POSITION:
Hourly ESSENTIAL DUTIES AND REPSONSIBILITIES:
Meets with prospective and actual Clients regarding all aspects of the Ardmore Convention Center; Provides packets of information as needed.
Checks availability and schedules room utilization as appropriate to reflect set up, event and post-event cleanup Prepares contracts and reviews fees and other documentation requirements with clients Coordinates with clients and collects deposits, insurance certificates, health and/or alcohol permits, signed contracts and payment for charges incurred Meets with clients and conducts pre-event meetings and post-event inspections Assesses any additional costs invoices the client and maintains payments Communicates with the Business Operations Manager regarding facility needs and personnel for general maintenance and booked events Meets with potential caterers and vendors to review facility requirements, completes all training, and gather required documents prior to facility use.
Maintains a current list of local caterers preapproved to use kitchen facilities and who have submitted al required paperwork Helps market and promote the ACC through the use of social media platforms and through the development of appropriate printed materials Serves as the primary contact regarding the facility by actively working with hotels, community organizations, vendors and travel services Develops and maintains the ACC budget, maintains accounts receivable balances, tracks deposits and expenditures and files financial reports as required Provides information to ATA Management for administration to make decisions about ACC operations, including offering recommendations for improvement as needed Skills, Experience, and Education College Degree Excellent communication skills in all aspects:
verbal, written and non-verbal A consistently appropriate, professional appearance and presentation to clients and co-workers Strong computer and financial management knowledge with technical ability and/or aptitude to fully use MS Office suite, Event Guru, social media (Facebook, Twitter, Instagram), iPads, etc.
Ability to:
Work under pressure to meet established milestones and deadlines Coordinate the work of other internal staff and vendors to meet event deadlines Communicate effectively, orally and in writing, with a varied clientele including the general public, educational and business entities, nonprofit organizations, etc.
Interpret and explain convention center usage information in a clear and concise fashion Lift up to 60 pounds; climb ladders to access materials, decorate facility for seasonal promotions, set up equipment such as tables, chairs, etc.
Work flexible hours as needed (often requiring nights and weekends, and possibly holidays) Knowledge of state and local laws and regulations and ACC policies regarding center usage Knowledge of safe work practices, including physical set up of heavy equipment Organizational skills to set priorities, define tasks, schedule and coordinate activities and functions, develop procedures and complete assignments Ability to effectively coordinate and lead the work of others Ability to multi-task and to meet deadlines consistently Human relations skills to establish and maintain cooperative relationships with those contacted in the course of work assignments Oral communication skills to communicate effectively with ACC staff, Clients, and the general public demonstrating tact, diplomacy and sensitivity to individual concerns Written communication skills to prepare clear, concise letters, memos and other written documents with correct grammar, punctuation, and spelling Reading comprehension skills to interpret policies, administrative regulations and programs to accurately explain them to others Operation and use of moderate to complex audio-visual and computer technologies This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the needs of the organization.
For more information visit www.
ardmoredevelopment.
com.
Job Type:
Full-time Pay:
$50,000.
00 - $75,000.
00 per year
Benefits:
Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
Monday to Friday On call Overtime Application Question(s):
Are you able and willing to work evenings and weekends as needed? Do/Will you live within 20 minutes of the Ardmore Convention Center? Education:
Associate (Preferred)
Experience:
Convention Center or Venue Management:
1 year (Required) Hospitality:
2 years (Required) Work Location:
In person Meets with prospective and actual Clients regarding all aspects of the Ardmore Convention Center; Provides packets of information as needed.
Checks availability and schedules room utilization as appropriate to reflect set up, event and post-event cleanup Prepares contracts and reviews fees and other documentation requirements with clients Coordinates with clients and collects deposits, insurance certificates, health and/or alcohol permits, signed contracts and payment for charges incurred Meets with clients and conducts pre-event meetings and post-event inspections Assesses any additional costs invoices the client and maintains payments Communicates with the Business Operations Manager regarding facility needs and personnel for general maintenance and booked events Meets with potential caterers and vendors to review facility requirements, completes all training, and gather required documents prior to facility use.
Maintains a current list of local caterers preapproved to use kitchen facilities and who have submitted al required paperwork Helps market and promote the ACC through the use of social media platforms and through the development of appropriate printed materials Serves as the primary contact regarding the facility by actively working with hotels, community organizations, vendors and travel services Develops and maintains the ACC budget, maintains accounts receivable balances, tracks deposits and expenditures and files financial reports as required Provides information to ATA Management for administration to make decisions about ACC operations, including offering recommendations for improvement as needed College Degree Excellent communication skills in all aspects:
verbal, written and non-verbal A consistently appropriate, professional appearance and presentation to clients and co-workers Strong computer and financial management knowledge with technical ability and/or aptitude to fully use MS Office suite, Event Guru, social media (Facebook, Twitter, Instagram), iPads, etc.
Work under pressure to meet established milestones and deadlines Coordinate the work of other internal staff and vendors to meet event deadlines Communicate effectively, orally and in writing, with a varied clientele including the general public, educational and business entities, nonprofit organizations, etc.
Interpret and explain convention center usage information in a clear and concise fashion Lift up to 60 pounds; climb ladders to access materials, decorate facility for seasonal promotions, set up equipment such as tables, chairs, etc.
Work flexible hours as needed (often requiring nights and weekends, and possibly holidays) Knowledge of state and local laws and regulations and ACC policies regarding center usage Knowledge of safe work practices, including physical set up of heavy equipment Organizational skills to set priorities, define tasks, schedule and coordinate activities and functions, develop procedures and complete assignments Ability to effectively coordinate and lead the work of others Ability to multi-task and to meet deadlines consistently Human relations skills to establish and maintain cooperative relationships with those contacted in the course of work assignments Oral communication skills to communicate effectively with ACC staff, Clients, and the general public demonstrating tact, diplomacy and sensitivity to individual concerns Written communication skills to prepare clear, concise letters, memos and other written documents with correct grammar, punctuation, and spelling Reading comprehension skills to interpret policies, administrative regulations and programs to accurately explain them to others Operation and use of moderate to complex audio-visual and computer technologies Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Monday to Friday On call Overtime Are you able and willing to work evenings and weekends as needed? Do/Will you live within 20 minutes of the Ardmore Convention Center? Associate (Preferred) Convention Center or Venue Management:
1 year (Required) Hospitality:
2 years (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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