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Assistant Dispatcher

Company Name:
Dot Foods, Inc.
Title: Assistant Dispatcher
Location: Oklahoma-Ardmore
Job Number: 140286
Assistant Dispatcher
Job Title: Assistant Dispatcher
Department: Dot Transportation, Inc. (DTI)/ Dispatch
Location: Ardmore, Oklahoma 73401
Schedule: Full-Time; Monday - Friday
Supervision:
Reports to Transportation Regional Manager.
Executes work under direction or established procedures 50% of the time; works independently setting work schedule priorities 50% of the time.
Does not supervise others.
Primary Purpose:
This position assists in the dispatching of transportation personnel, receiving and responding to calls from customers and in-house personnel; data entry, systemic and administrative support; and providing a level of customer service that fosters internal & external customer retention and growth. Implement & sustain such procedures as to make the day-to-day operations within the Transportation Department as efficient, safe and effective as possible.
Essential Responsibilities:
Tracking and management of supplier purchase orders (PO's).
Driver Pay request & expense entries.
Quality audits of driver & load Management systems. (i.e. total mail errors, unmade, unconfirmed, unassigned, directions, system attributes )
Administration of driver expirations & compliance.
Administration of driver re-current training.
Administration of Regional Driver ETA data entries.
Administration of Regional Driver Time Off & special request entries.
Administration of Regional Driver off duty / light duty report.
Facilitation of regional pallet recovery.
Coaching of Regional Dispatch Clerk.
Transfer coordination and confirmations between distribution centers
Dispatcher alternate for driver assignment.
Facilitation of positive interaction activities / events with Regional Drivers.
Assist in truck management activities
Assists in making customer and supplier pre-appointments and appointments.
Assist Clerks in making driver confirmations.
Inbound Call Center service.
Communicates with internal and external customers resulting in positive interaction.
Active participant / leader in empowered team environment.
Occasional Work Performed:
Overtime as needed to manage the requirements of the job duties.
On-call responsibilities when Dispatcher is out of office.
Training / participation in Total Quality Management (TQM) & Continuous Improvement teams.
Projects as assigned by Dispatcher or Manager.
Safety Responsibility:
This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work location, exercises and p romotes safe behaviors and shows unyielding support of programs, rules and policies regarding safety.
Wage Range: $11.42 - $17.13 per hour
Posting: This information will be posted on company b ulletin boards until September 20, 2013.
To Apply: to apply for this or other open positions, please visit and use the following information:
Click the 'Go' button under 'Corporate Information'
Use the 'Careers' link at the top or bottom of the web page ( current Dot/ DTI employees , scroll to the bottom of the web page and use the 'Employee Links' option)
Choose 'Job Search' to search for open positions. You can search all jobs at all locations or search for a specific position by key word, job field, location or organization.
On the job search page, you can review all the open positions and specific job descriptions and create an application through the 'Apply' link on the job postings in which you are interested.
Once you click on the 'Apply' link for a specific position, you will set up a user name and password to start the application process.
On the job search page, you can create your application through the 'My Jobpage' tab or use the Sign In option at the top right of the page or scroll down farther on the page and use the candidate link on the right-hand side of the page to create an application.
Current Dot/ DTI employees, please note the following: To apply for this or other open positions, please visit and use the following information -
Click the 'Go' button under 'Corporate Information'
Scroll to the bottom of the web page and use the 'Employee Links' option
Click 'Job Postings/ Application' under the 'Employee Links; this will bring up a new page to search for open positions.
If you have an application/ resume in the on-line application system, please make certain it is updated with your most current information before applying to posted positions.
Current Dot Foods/ Dot Transportation employees must have manager approval and meet minimum job requirements before applying to positions.
This position is open to internal and external applicants. Please contact HR Recruiting/ Staffing with questions.
Qualifications: Requirements: High school diploma or general equivalency degree required, college degree preferred.
Strong verbal and written communication skills.
Strong Dot Foods/ DTI or other business operating systems computer skills.
Working knowledge of Department of Transportation (D.O.T.) rules and regulations
Advanced level Microsoft Office Applications (i.e. Outlook, Excel, Word, Access)
Strong organizational skills.
Exceptional interpersonal & customer service skills.
Ability to work in a fast-paced environment with multiple deadlines.
Occasional overnight travel required; ability to independently travel without restriction by a ll modes of transportation, including car, plane or train to attend meetings and training as needed. Job: General Management

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